When he’s on-site, Michał is all about the job—handling sound, construction, and making sure everything runs smoothly. But when he’s off the clock, his creativity doesn’t stop. One day, during a gig in Vienna, he had an idea: what if there was a card game that captured the chaos, strategy, and teamwork of working in event production? That’s how Shift was born—a game inspired by BWS Event Support life, made by one of our own. We were stunned when we heard about if for the first time!
Michał has been part of BWS Event Support since August 2022 (237 shifts and counting), and he’s always up for gigs involving sound. When those aren’t available, you’ll find him at trade shows in Germany or working festivals abroad. He enjoys the variety of the job (and the paycheck, of course 😉), but one of the best things about the work? The people.
Back in Vienna, during Donauinselfest, Michał and the crew spent their evenings playing BANG!, a wild-west-themed card game that quickly became a nightly tradition. Watching how much fun everyone had, he thought—why not make a game that’s actually about what we do?
Shift isn’t just a game—it’s an event production simulator in a deck of cards. It mixes competition with teamwork, just like a real gig. Every completed job gives players an advantage, but sometimes, working together is the best strategy. Sound familiar? That’s the essence of BWS life.
Michał built Shift around key elements of event work:
If you’ve ever worked an event, you’ll pick up the rules quickly. In fact, after playing, you might even understand BWS better than before—it’s almost like training.
After months of brainstorming mechanics and refining the rules, Michał printed the first deck at a local print shop in August 2024. The real test? Taking it on the road.
During Business Run in Vienna, he got the crew together for a first playthrough. It was raw—some cards were missing, some mechanics needed tweaking—but by the end of the night, it was clear Shift had potential. Shoutout to the BWS crew who helped refine it: Łukasz Kujawa, Paweł Antał, Adam Biskup, Daniel Gach, Bartłomiej Kowalski, Łukasz Podborączyński, and Oliwier Stefańczyk. (Oh, and Łukasz Kujawa won that first round—double kudos to him!)
Creating a game while constantly being on gigs? Not easy. Michał quickly realized that expecting full commitment from a busy crew wasn’t realistic. Instead, he broke the project into small, focused tasks and got feedback in quick bursts. Slowly but surely, Shift started coming together, piece by piece—just like a well-organized workday on-site.
While the base game is done, Michał is already thinking ahead. There’s potential for expansions—new mechanics, more event-based scenarios, and even bigger team play options. But first, Shift needs to get into more hands.
Shift is about to be distributed at a larger scale among the BWS crew for further testing. Ask our guys next time you see them about the game, and just maybe they will have some time to play it with you. It’s fun, it’s unpredictable, and just like the real job—it’s all about making the right moves.
A BWS game? How cool is that? 🔥
At BWS Event Support, we don’t believe in fluff — we believe in results. Our team moves across borders, delivering top-notch support wherever (and whenever) it’s needed. Here’s a quick look at the numbers that define our eurowide operations:
Top 3 Global Venues
We Handle Events Big and Small
Top Types of Shifts We’ve Got Covered
No matter the size or scope, we’re ready to deliver.
What does this mean for you?
When you partner with BWS Event Support, you’re choosing a team that thrives on action and delivers on promises—no nonsense attached. Ready to elevate your event to the next level?
We’re here to make it happen.
Reach out and let’s talk about how we can help you make your next event unforgettable.
#TeamBWS – where expertise meets reliability.
This month (November 28 and 29), let’s meet at Arena Berlin during the festival industry trade show: Future of Festivals!
We have an exciting booth, delicious coffee and the best crew deals in all of Europe prepared for you!
Let’s high-five at our booth B13!
New and Improved Training Quality at BWS Event Support
In recent months, we have been working intensively on something exceptional – our very own custom online training platform, now available to every Stagehand and Technician at BWS Event Support. This tool was built from the ground up with the goal of ensuring our team is the best-prepared in the event industry.
Our platform combines solid theoretical knowledge with practical experience. It features instructional videos, quizzes to test knowledge, and concludes with an exam. After completing the theoretical part, there’s an opportunity to practice everything through real-world task simulations, such as Load in and Load out. This ensures that our Stagehands and Technicians are not only well-prepared but also confident in their skills.
What Makes Us the Best?
Our custom training platform is what sets BWS Event Support apart from the rest. We don’t copy solutions or take shortcuts – everything we do is tailored to the realities of working in our industry. This ensures our Stagehands and Technicians are at the top of their game, ready to tackle any challenge they might encounter during event execution.
The platform is already live, with over 50 of our team members having completed the first theoretical trainings, and the initial practical training sessions are fully booked. This shows that #TeamBWS is eager to learn and enhance their skills. Already, 7 of our guys have completed both the full theoretical and practical training and are ready for new challenges on the job.
Try our trained crew on your next production!
In this newsletter, we want to thank all our partners for their trust.
From May 1st to August 5th, 2024, we worked together for:
40,450 (forty thousand four hundred fifty) hours
This means that:
every day, day in and day out, 44 members of our team worked 10 hours daily, or we had 77 full-time employees.
Here are the 3 most interesting projects of this season:
1.Ed Sheeran (Hradec Kralove, Czech Republic)
Scope – assembly + disassembly of 4 stands in 3 different systems
Personnel – climbers, steel hands, forklift and telehandler operators
Brief Description – our team independently handled unloading, assembly, and disassembly of 4 stands in different systems – from foundations, through construction, seating, to stickers.
At its peak, our crew counted 70 people.
Total hours worked – 10,404
2.Defqon + Awakenings (Biddinghuizen, Hilvarenbeek, Netherlands)
Scope – assembly + disassembly of rigging and lighting
Personnel – riggers, lighting technicians
Brief Description – our technicians shuttled between Defqon in Biddinghuizen and Awakenings in Hilvarenbeek, setting up, operating, and taking down these two massive music events.
Total hours worked – 1,219
3.Open’er Festival (Gdynia, Poland)
Scope – assembly and disassembly of the festival village, main stage support.
Personnel – stagehands
Brief Description – at its peak, over 20 of our stagehands supported this most famous festival in Poland.
Total hours worked – 3,650
Additionally, we were involved in many other projects – we can discuss these and others via email – just click to get in touch with me.
Beds were uncomfortable.
Catering was poor.
They make better wages at competitors.
Working long hours like this again?
The youth is not good for anything.
The manager is hopeless and has no idea what’s going on.
Sounds familiar?
Frustrating – after all, “we” worked for much lower wages, slept in worse conditions, food at work was often non-existent, and shift lasting for 24 hours during the season were common.
How is it, for “us” today’s conditions are a luxury, and for “them” a reason to complain?
Why is it hard to find a good worker today and even harder to keep one?
If you liked – or even better – enjoy your job, it’s probably because you meet at least 2 of the following conditions:
a) you make money (wallet)
b) you encounter new situations, that develop you (are at least interesting – mind)
c) you work with cool people (heart)
These are the 3 factors that make people want to do things.
Building a BWS culture is guided by satisfying them, among other things.
Below I briefly discuss each of them and give an example of how they apply to our team.
Wallet – the most basic thing.
To ensure that we have the finances to live a life at the desired level, or if not – at least a clear vision that in the long run a desired level is achievable, and the current one is just OK. Money is not in short supply, we do not live from month to month.
The wallet is the bare minimum – if we don’t provide the minimum finances, no one will want to start or continue working with us.
At BWS we pay market minimum rates, and preferably a little higher. We also take care of transparency and standardization of salaries – what conditions you have to meet to get a raise (the so-called Career Ladder). There is no equal and more equal, you get exactly what the ladder states.
Mindset – am I developing in this job as I would like?
When the financial need is satisfied, there is another need, that of development. The easiest way to satisfy it is through an open conversation with the employee – it’s worth asking at the very beginning of the cooperation in what areas this person would like to develop, and then verify once in a while – whether what he or she is doing serves him or her (both through observation and conversation) and adjust his or her position accordingly. If we throw into the logistics department someone who is a charismatic orator, who easily establishes contact with people and would like to become a salesman – we have a guarantee that this person will not stay in our organization very long.
At BWS, we have dissected the full career path from stagehand to technician. Our team knows where to apply if they want to change the direction they are going in.
Heart – do I like this company?
The same person working in the same position can be great and hopeless, depending on whether the environment is favorable. Winning someone’s heart is already a long process, and the easiest way to get through it is simply to be yourself. Creating a company or department that we manage in accordance with our values. If we are authentic people, we will attract such people too.
The wallet must always be satisfied, if we additionally satisfy the mind – great. But if we win someone’s heart – that is, the people who contribute to the company really like each other – we have a chance to create a super-efficient organization with happy people.
At the end of the day, that’s what matters most – to see smiles on our faces when we meet and work with our colleagues every day.
At BWS, we focus on open communication and often collect feedback from team members, both about the organization and others. This allows us to react quickly when an unreformable link appears in the team – and fire them.
In the 21st century, when most people have money and making money is no longer their primary goal, let’s pay special attention to the mind and heart.
If you think conditions at your company are great, but people are still unhappy – ask yourself if they are definitely doing what they want to do and if there are toxic people in the organization. Try to distribute your people so that it can thrive, and get rid of harmful individuals as soon as possible.
Do you have thoughts on this topic or would you like to ask me a question? Go ahead, I’d be happy to talk – w.klonowski@bws.net.pl
It can pay off for all sides to book Polish event technicians and stagehands via a crewing company. How do your company and your people benefit?
You already know from talking to us or from our website that crewing can make your work easier.
Still you’re wondering why you shouldn’t use a local crewing company and instead hire a crew from Poland that has to travel hundreds of kilometres to get to you.
The answer: Booking a Polish crew pays off for you and your employees in many ways – Read on to find out the three most important benefits!
Many of our clients have had bad experiences with local stagehands or personnel service providers, especially after the pandemic. While they tell us about great loyal freelancers they work with for years, we also hear that additional hands often show up with too little experience to get the job done, need to be held by the hand, or lack motivation and ‘take more breaks for smoking than they actually work’. This can put your project at risk and strains your nerves. Add to this that your employees feel let down by the crew you hired to support them, and you have a reason to look for someone more reliable – look east!
If you hire a crewing company like BWS from Poland, you can be sure that you will get specialists who have proven themselves all over on Polish ground and that we guarantee you can be counted on. Our guys are the ones who started years ago in the event industry, putting fences together in the mud and carrying cases for more than 12 hours per day for very little money. They stayed with the job because they love the grind and the industry and became better and better at what they do.
Many of these industry veterans are our most trusted technicians and crew chiefs now, and they have been to many jobs in the west, working at fair grounds and other events all over Germany, and Austria. While they stuck with the job because of their passion and getting-sh*t-done attitude, today, they stick with us because we value their persistence and the skills they have acquired – and because the conditions are much better for them now: They can develop their skills at BWS, get good working conditions, and feel well-rewarded through our wage system that we built to ensure our guys get paid fairly for the work they do and their skillset – especially working abroad (see part II).
So if you get a crew from BWS, you won’t just get a random guy from the street. For each crew member, we go through an evaluation process to decide if we allow them to sign up in our system for jobs outside of Poland or not. Only our most trusted and skilled specialists can sign up for work abroad, so that we can guarantee our clients that the crew they ordered will not let them down. The feedback we receive from our partners in Germany or Austria proves that this approach works well for them, that our guys do an outstanding job, and that their own teams are relieved to finally get support that they can rely on.
Our crews consist of trusted specialists that we have picked as per your requirements, who travel to you from Kraków. This means that we are not always the cheapest option, as our guys always earn good money (as specialists with a strong skillset much more), get paid half a wage for travel and rest days, have to travel several hundred kilometres and also have to be accommodated.
However, as you read in point 1 above, you can count on our crews and their skillsets – up until the point that our clients started to order less people, because they found out that a handful of BWS workers can get more done than a larger number of random guys. If, for example, our riggers in Stuttgart are ‘under the ceiling just two minutes after the shift starts’ (as one of our main partners told us), and get the job done in less time than planned, that leads to our partners ordering smaller crews – e.g. 4 instead of 6 riggers – and save costs while still getting the job done.
In this way, our clients have less daily wages to cover, which pays off for them in the long-run. And there are also other approaches we use to make the side costs melt away: When our crews travel together in a minibus from our fleet or in a BWS car, the travel costs are spread over 4-8 people. That is usually cheaper than having various freelancers travel within your country and you save time, because you only need to make one order and don’t have to talk to a number of people and settle the details with every single one of them – more on that in point 3!
Are you worried about taking on additional projects because you fear that a freelancer might not show up or call in sick and you don’t have a replacement? Maybe you want to expand your business but you are not sure if you have the capacities for that in your current setup?
When you get a crew from us, you can be sure that our guys will be there and ready for the job. In 2023, only 35 times one of our guys didn’t show up for his shift – out of almost 10,000 shifts! That is less than 0.4% of guys not showing up at the meeting point, and the number drops even lower for jobs abroad.
Not showing up at a job is a rare thing at BWS, because it impacts the worker’s rating and there is a fine to be paid. In addition, we won’t clear anybody in the system who is not reliable for jobs abroad, and might not clear them at all for any jobs if there was no good reason not showing up – Hire slow, fire fast!
But what about someone getting sick? Thanks to our onSinch database, we get instantly notified if somebody signs out of a shift. Also, the spot will become available for other guys in the system. With around 1000 active BWS’ers, often the right guy signs up without us having to move a finger.
What does that mean for you? That it’s not on you anymore to find replacements for your crew. You don’t have to worry about it, because we take pride in sorting these issues out for you before the job. There is a good chance you won’t even notice.
Knowing that you are covered and you will get the crew you need no matter what, you can focus on your business and give your own team new challenges. Now your employees can concentrate on their core responsibilities and on getting better at their jobs, while they also have more time available for new projects. This should be a boost to their motivation, and for the growth of your business – From our own experience over the last years we can say that nothing makes it easier to expand your business than having happy employees who are excited to get to work.
So if you have a new project coming up but you are still wondering if you should accept it or not, then give us a call, get a crew you can trust, and take on new challenges for your business!
Now that you know what you can gain from working with a Polish crewing company like BWS, you might be curious what our side of the deal looks like. Why do we and our crews want to work with you? Find out in a few days’ time in part II of this article. If you don’t want to wait that long, just reach out and ask us yourself!
Imagine a company that’s constantly learning and adapting, much like a keen student always eager to improve. That’s us, always on the lookout for new knowledge and skills to enhance our work.
This approach has quietly led to some significant changes in preparation for the 2024 season. Our goal? To elevate the way we organize and manage our teams to new heights.
The final step is to exhibit at the Prolight&sound in Frankfurt, but more information about that is at the bottom of this newsletter.
MIGHTY CAR FLEET:
We have expanded our fleet of cars – we now have 3 vans and 4 passenger cars – all new or nearly new, so the risk of breakdowns is minimized.
Giga-office:
In Krakow, you can now visit us at 3 Stoczniowców Street in our new office. Thanks to the move, we have more storage for event gear, a solid training room, open-space and a kitchen with a modern microwave. We like the thrills, and we are not afraid of radiation (although some people leave the room as the thing heats up).
In Warsaw, we’ve also moved to a larger location, where we have much more room for training, so everyone knows what a case is and how to strap down. So little, and so much, right?
Expanded training program:
To increase the quality of our crew, we have invited experienced production engineers and technicians to join us for training.
While last year our trainings were general – about everything, now we have added specialized ones to the general ones. People from outside BWS can also take part in them. It’s a nice feeling – to know that we are raising the skill level of the entire industry, not just one company.
Steep number of hours worked in Q1:
By mid-March 2024 (2.5 months), our teams had already worked for 18 977 hours, or 1 581 – 12-hour days or 1 897 10-hour days.
Or it’s as if 31 people have worked for us every day since January 1, 8 hours a day, day in and day out.
We want more:
That’s why you’ll find us at Prolight&Sound in Frankfurt from March 19 to 23!
Come and visit us at booth number C87, hall number 12.
https://pls.messefrankfurt.com/frankfurt/en/exhibitor-search…
You will be able to drink Bardzo Wielka Siła (Very Great Power) and talk about everything your soul desires.
See you there!
Do you want to free up some of your time to spend it on things you’re currently missing out on?
Don’t want to delegate tasks because you know you’ll end up having to correct the work anyway?
All signs point to the fact that effective task delegation could solve your problem in this situation.
But how do you do it?
Below are some principles I stick to and some mistakes I sometimes make.
You can also ask about a detail that was in the tasks, e.g., what was the budget for one person’s accommodation. This way, you ensure that the person has thoroughly read the entire instruction, not just glanced over it.
Having processes, procedures, and instructions in place within the company aids in effective delegation. You can find a post on this topic here. CLICK
Final tip – if you want to be absolutely sure that the event task will be done well – it’s best to entrust it to us, i.e., BWS Event Support. For years, we’ve been sending technical teams to set up, support, and dismantle events of all kinds. We make sure that the team is well-prepared, insured, has all the necessary agreements signed, has a place to sleep, knows how to get there. And most importantly – we issue just one invoice for it all. Check us out!
he situation is well-known to any event organizer: you are looking for a light technician who can do X, Y and Z. A good-looking gentleman comes forward on Facebook and declares: “Yes, I can do it.”
But can you trust him?
How to avoid unpleasant surprises during the job?
3 steps to make sure you hire the best technician:
1. Ask to send a resume – sounds corporate? Maybe so, but if a technician sends you a resume, it means that – he probably has something to put in there and is not worried about you calling one of his former employers.This proves his reliability.
2. Call the companies mentioned in the resume and find out how he did– here you don’t need to explain too much, call and ask what are his strengths and weaknesses, how did they work with him.
3. If possible, ask him to come to you for an interview. During the interview, of course, you can ask him specialized questions with which to test his knowledge, but such a meeting is more a test of reliability – whether he will come, how he will come (on time, sober?), what kind of person he will turn out to be (do you get along?).
If you want to recruit a qualified technician without the above steps (and save a lot of time and nerves, plus pay only one invoice instead of many), contact us!
We offer a team of proven professionals ready to go.
At BWS Event Support, we understand that technical expertise is critical to the success of any event. That’s why we’ve developed a training system that ensures our technicians are the best in the business.