🐙 Get to Know Your BWS Crew: Ola – Our Operations Octopus in Poland

If there’s a major event happening in Kraków or Warsaw, chances are Ola has her tentacles on it.

As Head of Operations in Poland, she’s the one making sure local jobs run smoothly for both crew and clients — from the first phone call to the last truck leaving the site.

⚙️ The Power Behind the Projects

Ola coordinates almost every job that goes through our system.

Her role covers:

• Managing the Polish operations team
• Recruiting and onboarding every single stagehand and technician in our database
• Handling sales in Poland — from client meetings to closing deals
• Overseeing contract Crew Chiefs, permanent crews, and junior teams
• Ensuring clear, complete job descriptions for crew
• Balancing teams with the right mix of experience
• Running CC briefings for large-scale projects

Her attention to detail extends far beyond the technical. She’s also behind improvements like introducing Trello kanban cards into company procedures (a game-changer), streamlining inventory management, upgrading office spaces, and even introducing new merchandise.

📍 Poland’s Go-To for Local Jobs

For clients, Ola is the first point of contact when they need a job in Poland done right.

She takes the time to understand each client’s needs, asking the right questions and providing on-the-ground support. On big projects, she often assigns an unbilled Crew Chief to work directly with the client — ensuring smooth coordination at no extra cost.

Need something last-minute? Ola has sourced everything from trolleys and furniture to red carpets and lemon trees to make productions run flawlessly.

🧠 Calm Under Pressure

When challenges arise, Ola doesn’t panic — she plans.

Her method: coffee, a notepad, lo-fi beats, and a clear list of next steps. It’s why clients trust her with high-stakes productions: she keeps the big picture in mind while handling the details that make all the difference.

Her nickname inside BWS is “the octopus” — fast, multi-tasking, and always reaching in the right direction.

🚦 Why Clients Love Working With Ola

• Clear communication: Crew gets all the details they need, so clients don’t waste time answering questions on site
• Team balance: She mixes experienced crew with new talent to match the project’s needs
• Proactive support: From accreditations to on-site coordination, she handles the admin so clients can focus on the show
• Problem-solving: If something’s missing or goes wrong, she finds a solution — fast

☕ Quick Facts

• Secret skill: Remembering everything (including crew quirks)
• Favorite part of the job: Face-to-face time with clients and prepping gear for jobs
• Dream projects: Dance festivals, DrumFest, and large-scale productions
• Go-to coffee order: Cappuccino or mint tea — always with something sweet

In short: Ola is the reason our Polish operations run like clockwork.

Whether you need a stadium crew in Warsaw, a conference built in Kraków, or a last-minute red carpet, she’ll make it happen — and she’ll make it look easy.

📩 Planning an event in Poland?
Let Ola’s team handle it — you’ll wonder how you ever worked without her.